1. Introduction

CloudEarly DWC-LLC ("CloudEarly", "we", "our", or "us") uses cookies and similar technologies on cloudearly.com (the "Website"). This policy explains what they are, why we use them, and how you can control them.

This policy applies to all visitors, including those in the European Union (EU), European Economic Area (EEA), and the United Arab Emirates (UAE), and should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) by websites you visit. They are widely used to make websites work, function more efficiently, and to provide reporting information to site owners.

Cookies set by us are called first-party cookies. Cookies set by parties other than CloudEarly are called third-party cookies. Third-party cookies enable third-party features or functionality to be provided on or through the Website (e.g., analytics or embedded content).

In addition to cookies, we may use similar tracking technologies such as web beacons, pixel tags, and local storage objects. For simplicity, all such technologies are referred to collectively as "cookies" throughout this policy.

3. What Cookies Do We Use?

Strictly Necessary Essential for the Website to function. These cannot be disabled and do not require your consent. Legal basis — EU/EEA: Article 5(3) ePrivacy Directive. UAE: UAE PDPL Federal Decree-Law No. 45 of 2021.

Analytics & Performance Help us understand how visitors use the Website so we can improve it. All data is aggregated. Legal basis — EU/EEA: Your consent, per Article 5(3) ePrivacy Directive and Article 6(1)(a) GDPR. UAE: Your explicit consent per UAE PDPL.

Functional Enable enhanced features such as embedded scheduling and live chat tools. Legal basis — EU/EEA: Your consent, per Article 5(3) ePrivacy Directive and Article 6(1)(a) GDPR. UAE: Your explicit consent per UAE PDPL.

Marketing & Targeting Used by advertising and social media partners to show relevant content on other platforms. Legal basis — EU/EEA: Your consent, per Article 5(3) ePrivacy Directive and Article 6(1)(a) GDPR. UAE: Your explicit, prior consent per UAE PDPL and UAE Consumer Protection Law.

4. Your Consent

Where we rely on your consent to place cookies, that consent must be:

  • Freely given — not bundled with terms of service or made a condition of using the Website

  • Specific — granted per category of cookie, not in aggregate

  • Informed — you will have access to this policy before consenting

  • Unambiguous — given by a clear, affirmative action (e.g., clicking "Accept")

You have the right to withdraw your consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.

To withdraw or modify your consent, you can:

  • Use the Cookie Preferences link in the footer of our Website at any time

  • Adjust your browser settings (see Section 6 below)

We do not use pre-ticked boxes, continued browsing, or silence as a valid form of consent. Strictly necessary cookies do not require your consent and cannot be disabled through our consent mechanism, as they are essential to the operation of the Website.

5. How to Manage and Delete Cookies

In addition to using our cookie consent tool, you can control cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device

  • Block all or certain categories of cookies

  • Delete existing cookies

  • Set preferences for specific websites

Below are links to cookie management instructions for common browsers:

Please note: Disabling certain cookies may affect the functionality of our Website and your experience on it. Strictly necessary cookies cannot be disabled via browser settings without impairing core Website functionality.

For opt-out tools provided by third-party analytics and advertising providers:

6. Cookie Retention

We retain cookies only for as long as necessary for the purposes for which they were placed, or as required by law. Session cookies expire when you close your browser. Persistent cookies remain on your device until they expire or you delete them.

In accordance with the ePrivacy Directive, persistent cookies set by us are not retained for longer than 12 months unless a longer period is technically justified and disclosed in the cookie table above.

7. International Data Transfers

Some of the third-party cookies described in this policy may involve the transfer of personal data outside the UAE or outside the EEA. Where such transfers occur, we ensure that appropriate safeguards are in place, including:

  • EU: Standard Contractual Clauses (SCCs) as approved by the European Commission, adequacy decisions, or other mechanisms under Chapter V of the GDPR.

  • UAE: Transfers made in accordance with the UAE PDPL, including requirements for adequacy decisions or contractual safeguards as regulated by the UAE Data Office.

Details of relevant transfer mechanisms are available in our Privacy Policy.

8. Your Rights

Depending on your location, you may have the following rights in relation to personal data processed via cookies:

Right

EU/EEA (GDPR)

UAE (PDPL)

Access your data

Yes

Yes

Rectify inaccurate data

Yes

Yes

Erasure ("right to be forgotten")

Yes

Yes

Restrict processing

Yes

Yes

Data portability

Yes

Yes

Object to processing

Yes

Yes

Withdraw consent

Yes

Yes

Object to direct marketing

Yes

Yes

Lodge a complaint with a supervisory authority

Yes

Yes


To exercise any of these rights, please contact us using the details in Section 11. We will respond within the timeframes required by applicable law.

If you are located in the EU/EEA, you may also lodge a complaint with the supervisory authority in your country of residence. If you are located in the UAE, you may file a complaint with the UAE Data Office.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via the cookie consent banner on your next visit.

We encourage you to review this policy periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions, concerns, or requests relating to this Cookie Policy or the use of your personal data, please contact us:

CloudEarly DWC-LLC Business Center - A3 3rd Floor - Madinat Al Mataar - Dubai South - Dubai - United Arab Emirates Email: Info@cloudearly.com Website: www.cloudearly.com/contact

This Cookie Policy was last reviewed against EU GDPR, the ePrivacy Directive (Directive 2002/58/EC), and UAE Federal Decree-Law No. 45 of 2021 (PDPL).

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